Ian Landsman, a MakaluMedia client, friend and all around good guy, has just released a beta of his web-based helpdesk app, HelpSpot. If you're someone who manages a helpdesk, or knows of someone else who does, check it out. Ian is looking for feedback at this early stage, to get the final release just right.
We helped design Ian with his corporate identity work several months back, working with him on the UserScape and HelpSpot logos and website templates. Ian has a great weblog post about his experience designing the logo from a client's point of view, complete with sketches and art.
Ian, best wishes for great success on HelpSpot! :-)